7 March
Nottingham City Council will begin decommissioning the on-street Robin Hood Ticket machines from the start of April.
In recent years upgrades were made to the Robin Hood Ticketing App allowing people to top-up on-the-go and since then there has been a significant decline in the use of the on-street machines. Machine usage dropped further following the introduction of Nottingham Contactless – which offers passengers more ways to pay for their travel. A decision was made following the council’s budget consultation to switch off the machines given the reduced usage and the range of alternative payment options available.
After the decommissioning of the machines, customers can still top-up Pay-As-You-Go cards via the Robin Hood Ticketing App, the Nottingham Travel Centre or at a NET tram stop machine.
Nottingham City Council’s Portfolio Holder for Highways, Transport and Planning, Councillor Angela Kandola, said “We are really proud of the evolution of the Robin Hood Network in the city and the variety of ticket and payment options now available to passengers. The on-street machines served a purpose for a time – but technology moves on, and there are now more convenient ways to top-up cards or pay contactless for your journey, so we can no longer justify the ongoing maintenance costs.”
“The public were supportive of this move in the budget consultation with over 60% of respondents in favour of the decision, so we will begin to close down the machines from the start of April.”
The Robin Hood Network offers multi-operator travel on bus, train and tram within the Nottingham urban area and can be purchased as day tickets, season cards or Pay-As-You-Go cards. The on-street machines offered people the ability to buy adult Pay-As-You-Go cards and top up all other products but transactions are down to 10% of the 2019 levels as new ticketing options have become available.
Notes
Pay-As-You-Go cards can be topped up at:
- one of 118 tram stop ticket machines
- Via the Robin Hood Ticketing App
- In person at the Nottingham Travel Centre
- Via robinhoodnetwork.co.uk (although the transaction must be loaded onto your account by scanning your card on the App or at a tram stop machine before travel)
- All cards (except 19-21) can be topped up via the mobile app, tram ticket machines, website and at the Travel Centre
Flexible Days cards can be purchased:
- Via robinhoodnetwork.co.uk
- In person at the Nottingham Travel Centre
Season cards can be purchased:
- Via robinhoodnetwork.co.uk
- In person at the Nottingham Travel Centre
